FAQs
Frequently Asked Questions
List of Answers
What is the best way to contact you? +
You can keep in touch through our Contact Us main page on website.
I’m interested! How should I get a quote from you? +
You may
1) fill out this reservation page , or find it in our Contact Us page
2) Chat on WhatsApp: (+66)84-087-0591
3) Call us at: (+66)84-087-0591
5) Email us at luxvanservice@gmail.com and we will respond within 1 working day.
1) fill out this reservation page , or find it in our Contact Us page
2) Chat on WhatsApp: (+66)84-087-0591
3) Call us at: (+66)84-087-0591
5) Email us at luxvanservice@gmail.com and we will respond within 1 working day.
How do I pay for a booking?+
You need to pay a 50% deposit to confirm the reservation (or you may pay the full amount outright).
When is the booking considered complete?+
Your payment is only considered complete when you receive a receipt or a valid cash bill from Lux Van Service.
How do I make a booking (place an order)?+
You can start by filling out the booking form on their website (via “Book Now” or the main page). After submitting, they will contact you (via email or other means) to confirm details.
How do I make a booking (place an order)?+
According to the terms, reservations cannot be cancelled outright. However, changing the travel date is allowed.
What happens if I cancel?+
If you cancel (despite the “no cancellation” clause), you will be charged 10% of the total price — unless there is a “reasonable cause.
What payment methods are accepted?+
Accepted payment methods include bank transfer (e.g. via WISE), QR-code bank transfer, cash, or PayPal.
FAQs
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Reviewed by Lux Van Service
on
11/27/2025
Rating:
